As of April 22, 2019, the Social Explorer software is being distributed directly by Social Explorer, Inc.  We made this change to have a more direct relationship with our subscribers, in order to better understand and serve your needs. Over the past eight years, subscriptions to Social Explorer were handled through our agreement with Oxford University Press. We have been very pleased with Oxford’s support, however, direct management of the academic institutional subscriptions is a necessary step for us, as we continue to improve and market our state-of-the-art data visualization and research tool and figure out how best to serve your customers.

Since we ourselves have always provided access to our product, be assured that you and your users will see no change in access or interface.

If you have any concerns, questions or immediate needs, please reach out to us with any questions at support@socialexplorer.com, or call 1 (888) 636-1118 with any questions regarding your account. If you email, please include your phone number so we can call you back.

We expect that you will find this transition virtually seamless. We look forward to continuing to provide you with excellent service and value.