General What content is available on the site? How often is Social Explorer updated? How can I find out when a new update has gone live? How do I cite information on Social Explorer? How are categorical values adjusted for inflation? Account & Billing Can I try out SE before subscribing? Why do you need my credit card information for a free trial? What payment methods do you accept? What is the difference between annual and monthly pricing? Changing billing period partway through billing cycle Will my subscription renew automatically? How do I cancel my plan? What happens to my saved projects when downgrading to Basic plan? What is Social Explorer's refund policy? Institutions How do I subscribe to Social Explorer? Are free trials available? Are discounts available to consortia? I cannot access Social Explorer. Is remote access available? Can students access resources outside of universities? What options do you have for high schools? Is library card access available? Is Social Explorer accessible through Athens? How do I access my institutional usage statistics? How can I update my subscription record? How and who can I contact for Social Explorer inquiries? Technical Questions Is SE 508 compliant and accessible to persons with disabilities? Does SE support federated search? What browsers is SE compatible with?