New Administrators: Getting Started
Are you the administrator for your institution? Do you need to check license status, authentication information, receive information about billing, view usage statistics, etc., but don't know where to start? This page will help you learn how to establish yourself as an administrator for your institution in Social Explorer.
Register for an individual account for access to usage statistics and other important information
All the information we have about your institution can be found in Social Explorer’s Admin Panel. You need to have an administrator account to log in and view this information. Access to this information is:
self-service (after initial setup)
provided through your personal Social Explorer account
Don't have a Social Explorer account? It's easy to create one.
To register you will need to:
Go to the signup page.
Finish the required steps to create an account.
Once your account has been created, contact Support and ask to be added as an administrator to your institution's account. Our support team will inform you once your account is set up and ready to use.
If you are having trouble creating an account, contact us at firstname.lastname@example.org and we'll help you get started.
You can learn more about the Admin Panel and Usage Reports on our Where can I find my institution's account information? and Usage Reports Overview: COUNTER 5 articles.