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Subscriber Services

1.   Are usage statistics available?

Usage statistics are available on a monthly basis to subscribing institutions and library consortia.


2.   How do I access my institutions statistics?

Please visit Subscriber Services. Your administrative login will be required. If you have lost or forgotten your administrative login, please contact us.


3.   How can I view or update my subscription record?

Institutions and individuals within North and South America may view or change their subscription details at our account management system. Subscribers outside of North and South America click here.


4.   How can I get a mailing address and other contact details for Social Explorer inquiries?

In addition to using the contact us form as a fast means of reaching both of the OUP online customer service teams, full contact details are below.

Subscribers in North and South America
Customer Support - Online Subscriptions
198 Madison Avenue
New York, NY 10016

Tel: 800-334-4249 (ext. 6484)
Fax: 212-726-6476

Subscribers Outside the Americas
Online Products
Oxford University Press
Great Clarendon Street
Oxford OX2 6DP
Tel:+44 (0) 1865-353705
Fax: +44 (0) 1865-353308