Telephone Service Available
The data on telephones were obtained from Housing Question 11 in the 2007 American Community Survey. The question was asked at occupied housing units.
The question asked whether telephone service was available in the house, apartment, or mobile home. A telephone must be in working order and service available in the house, apartment, or mobile home that allows the respondent to both make and receive calls. Households whose service has been discontinued for nonpayment or other reasons are not counted as having telephone service available.
For the 1996-1998 American Community Survey, the question asked whether there was a telephone in the house or apartment. A telephone must be inside the house or apartment for the unit to be classified as having a telephone. Units where the respondent uses a telephone located inside the building but not in the respondent's living quarters are classified as having no telephone. The words "or mobile home" were added in the 1999 question to be more inclusive of the structure type. In 2004 instructions that accompanied the ACS mail questionnaire advised respondents to answer that the house, apartment, or mobile home had telephone service if cell phones were used by household members.